Have a question or need help with your Red website? Get answers instantly

Posted on June 10, 2026

Before submitting a support ticket, try the new Red chatbot, a quick and easy way to find guidance, troubleshoot issues, and learn best practices.

How to get started:

  • Visit red.uic.edu
  • Click “Ask me” in the lower-right corner
  • Type your question and get immediate support

If additional help is needed, the chatbot can guide you to the Red support ticket form to connect with the UIC Red team.

Ask questions like:

  • How do I display events or news on my homepage?
  • How can I improve how my images appear on Red?
  • How do I add editors or administrators to my site?

The chatbot can provide step by step instructions to show you how to use components and custom posts, how to set up your menus, and how to make your content accessible.

Save time and get answers faster by starting with the Red chatbot.

Modified on June 10, 2026