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Adding Users to Your Site

New Instructions to enable page privacy

Please check the issues/solutions listed below this form before submitting a problem ticket.

If your site name displays as +OK

Technology Solutions is aware of the issue and is working on a solution.

If the Accordion component is not functioning correctly

If accordions do not appear to expand when clicked, please clear your browser cache and check whether the problem persists before submitting a problem ticket.

If you are unable to log in to your site:

Before submitting a ticket, please check the UIC Service Status page to find out whether the campus is experiencing a widespread outage.

Some log in issues are temporary due to surges in website traffic. Try again later to be sure the issue has not been resolved.

Supported 3rd Party Browsers for RED Theme

If you are having trouble viewing a RED site properly, it may be due to third party browsers not supporting the RED Theme.

The Red multisite network follows WordPress’s Best Practices guidelines and supports releases of the following browsers (and versions):

  • Last 1 Android versions.
  • Last 1 ChromeAndroid versions.
  • Last 2 Chrome versions.
  • Last 2 Firefox versions.
  • Last 2 Safari versions.
  • Last 2 iOS versions.
  • Last 2 Edge versions.
  • Last 2 Opera versions.

Please refer to Solve Common Browser Issues for more information about WordPress browser support and browser-related problems.

Due to the increasing complexities involved with modern security and standards compatibility, the core Red development team is unable to actively support legacy web browsers. Using older/unsupported browsers may result in decreased functionality, limited access to services, or undesired cosmetic inconsistencies. If you have questions, comments, or concerns regarding browser compatibility with Red, please reach out to us via the webform above.